About the MobilityStation Virtual Waiting Room

What is the virtual waiting room?

It is a system that allows you to wait in line in an online waiting room to prevent malfunctions caused by concentrated access to MobilityStation.
You can check the congestion status and estimated waiting time.
If there is congestion when accessing MobilityStation, you will be directed to a virtual waiting room.
Please enable your browser's cookie settings.

Changes for 2027

Starting this year, logging in to MobilityStation is required to enter the virtual waiting room.
Please log in before accessing the virtual waiting room.
When logging in, it is convenient to check the "Keep me logged in" option.

Virtual waiting room guidance image for the sales start on Sunday, November 15
Until 10:29

The waiting room will not be displayed.
Please log in to MobilityStation in advance and wait.
※If you have accessed MobilityStation before 10:29, please refresh your browser page (clear cache data). If you do not refresh, the display may not change immediately.
※Please enable your browser's cookie settings when accessing MobilityStation. If disabled, the queue system will not function properly.

10:30~10:59
Virtual Waiting Room Lottery Waiting Screen

Virtual Waiting Room Lottery Waiting Screen

Virtual Waiting Room Login Screen

Virtual Waiting Room Login Screen

From 10:30, those who access MobilityStation will be guided to the virtual waiting room.
Those who see this screen between 10:30 and 10:59 will be entered into a lottery to determine the order of guidance for the sales starting at 11:00.

If you enter the virtual waiting room without being logged in beforehand, a login screen will be displayed. Please follow the instructions to log in.

If you enter the virtual waiting room while logged in or access MobilityStation after the virtual waiting room has ended, the login screen will not be displayed in the virtual waiting room.

11:00 Lottery
Lottery Start Screen

When ticket sales begin, the order for those entered into the lottery will be determined by a drawing, regardless of seat type.
Access to the site will be available when it's your turn.

11:00~
Waiting screen after lottery

Site guidance screen image

Invalid order notification screen

Login screen if you log out after being directed from the virtual waiting room to MobilityStation

After the lottery ends, the scheduled time when access will be available is displayed.
When it’s your turn, please access MobilityStation using the "Go to Site" button.

Those who access after 11:00 will be guided on a first-come, first-served basis following the order determined by the lottery.

The time may vary depending on the situation.
Please be aware of fluctuations in wait times.

Once access becomes available, please access MobilityStation within 10 minutes. After 10 minutes, your turn will become invalid, and you will need to join the line again. Also, please complete your purchase within 30 minutes of the time access becomes available. After 30 minutes, everything will become invalid, including any actions in progress.

After congestion is resolved~

All those who have been waiting will be guided and if the congestion is resolved, the virtual waiting room will not be displayed.
You can access MobilityStation directly.