About Tickets

We do not accept ticket orders by phone or sell advance tickets at the ticket counter. Please purchase advance tickets through the website.

You cannot select and purchase tickets directly at convenience store terminals or similar devices. However, if you select in-store payment and ticket pickup at 7-Eleven on MobilityStation, you can pay for and pick up your tickets at a 7-Eleven store in Japan.
For details, please see MobilityStation payment methods.

You can select your seat as soon as ticket sales begin. Seats can be chosen when you purchase your tickets. Depending on availability, your preferred seat may sell out and no longer be available for selection.

If you select “Pay at a 7-Eleven store” as your ticket pickup method, you can pay in cash at the store. Conditions apply, including limits on the purchase amount and number of tickets, as well as a selection deadline. An additional fee applies if you choose to pay at a 7-Eleven store. For details, please see MobilityStation Fees and Payment Methods.

You can choose credit card payment or payment at 7-Eleven stores.
Accepted card brands: American Express, VISA, Mastercard, JCB, and Diners Club (one-time payment only)
* Debit cards, prepaid cards, and credit cards issued outside Japan may not be accepted for registration. Eligibility is determined by the card issuer or payment processor, so we cannot confirm whether a card can be used, even if you contact us.

If you choose to pay at a 7-Eleven store, you can pay in cash. This option may not be available depending on the ticket type or purchase conditions.
Payment at a 7-Eleven store is also unavailable in the following cases.
・If you purchase 20 or more tickets in a single transaction
・If the total payment amount is 300,000 yen or more
・If you purchase certain ineligible tickets (for example, if you purchase a ticket for the front parking lot or another ticket ineligible for in-store payment at 7-Eleven in the same cart as an admission ticket)
※If your order includes ineligible tickets, you can only pay by credit card.
※You can select in-store payment at 7-Eleven until April 7, 2027 (Wed) at 23:59.
※For information about ineligible tickets and other conditions, please see here (PDF: 593 KB).

The payment deadline depends on your purchase date. Please check your purchase confirmation email or My Tickets under MENU on MobilityStation.
If payment is not made by the deadline, your purchase will be canceled automatically.

If you see an error when paying by credit card, it may be related to your card's status or the identity verification service (3D Secure). For details, please see here.

You can purchase tickets from overseas, except in certain regions. If you see the message “The requested page cannot be displayed,” check your internet connection or use F1Tickets (external site).

Your network connection (such as Wi-Fi) may be affecting access, or you may be connecting from a region where access is restricted. Please check your connection and try again.
If you cannot access MobilityStation, please consider using F1Tickets (external site) or Asoview! (West Area tickets only).

Yes, as long as you do not exceed the purchase or ticket-holding limits.
The purchaser can transfer tickets to other attendees by distributing them.
For details on distributing tickets, please see this page (MobilityStation Official Online Shop).
For details on the limits, please see Is there a limit on the number of tickets I can purchase or hold?

Purchase and holding limits vary by ticket type.
Admission tickets: Up to 10 may be purchased per transaction, and up to 30 may be held per race.
※Formula 1 Paddock Club™, VIP Suite Premium, and Ferris Wheel Lounge: Up to 5 tickets per transaction ※S-BOX and R-BOX: Up to 1 section per transaction ※Wheelchair tickets: Up to 2; companion tickets: Up to 4 for R seats or 2 for V2, V1, and B1 seats Parking passes: Up to 2 per transaction (1 per parking lot) and up to 2 per race
Parking passes purchased with admission tickets: Up to 1 per admission ticket or 1 per group seating section; you may hold up to 2 per race, including other parking passes

Single-day tickets are not available for qualifying day or race day. However, single-day tickets for Thursday only will be available.

Please see ■How to Obtain a Receipt under Ticket and Spectator Information.

Tickets once purchased cannot be exchanged, changed, canceled, or refunded for any reason.
However, electronic tickets purchased through MobilityStation's general sale may be listed for resale, except for certain seats, only if they are unused and still valid.
For information about the resale service, please see here (MobilityStation Official Online Shop).
Please also see Ticket Changes and Resale.

This system lets you wait your turn in an online waiting room to prevent issues caused by heavy traffic to MobilityStation. For details, including what to expect on the day, please see here.

The displayed wait time is an estimate. It may increase or decrease depending on how quickly visitors are admitted and how busy the site is. Your place in line will not change, so please continue to wait.

Your place in line will be maintained even if your computer or smartphone goes into sleep mode or you view other pages, as long as cookies are enabled in your browser and you do not close the virtual waiting room or your browser.
However, if you do not access MobilityStation within 10 minutes of your turn, you will lose your place in line. Even after accessing MobilityStation, you will need to wait in line again if you do not complete your purchase within 30 minutes of when your turn came up.
You will not be notified when it is your turn or when the time limit has expired, so please check the waiting screen regularly.

If you have the waiting screen open, you will automatically be taken to the “You can now access the site” screen when it is your turn.
If you are viewing another tab or doing something else, you will not receive a notification. Please check the waiting screen regularly.
If you do not access MobilityStation within 10 minutes of your turn, your place in line will be forfeited. After accessing MobilityStation, please complete your purchase within 30 minutes of the time your turn came up.

If more than 10 minutes pass after your turn comes, you will need to wait in line again. You will not be notified when it is your turn or when the time limit has passed. Please check the waiting screen regularly.

Waiting in line is not being done properly.
Please log in and enable cookies before entering the virtual waiting room.
* If you enter the virtual waiting room without being logged in, a login screen will appear. Please follow the instructions to log in.
* If you enter the virtual waiting room while already logged in, or access MobilityStation after the virtual waiting room has closed, the virtual waiting room login screen will not appear.

Please log in again with the account you used to enter the virtual waiting room.
After you access MobilityStation, your place in line will be held for 30 minutes from the time your turn comes.
If you log in with a different account, that account’s place in line will apply.

Before purchasing tickets, please review the MobilityStation User Guide Q&A: Recommended System Requirements.

You can reset your password by following the steps below.
[1] On the MobilityStation login screen, select “Forgot your password?”
[2] On the password reset screen, enter your login email address and click “Send.”
[3] Check the verification code in the email sent to your login email address.
[4] On the password reset screen, enter the verification code and a new password, then click “Reset Password” to complete the process.
* Use your new password the next time you log in.
Note: If you do not receive the verification code, please check the following:
・Check that you entered your email address correctly.
・Check that your email address does not contain invalid characters, such as full-width characters, or spaces.
・Check that your email service is set up to receive emails from the @mobilitystation.jp domain.
・Check whether your email service has sent the message to your spam folder or another folder.

Please see the account registration instructions in How to Purchase (MobilityStation Official Online Shop).

To learn how to buy tickets, watch the video here. It explains the purchase process step by step.

Please see What's New for 2027 for details.

We will announce whether same-day tickets will be available and how to purchase them once the details are finalized.

Please purchase tickets based on each attendee’s age on the day of the FORMULA 1 JAPANESE GRAND PRIX final (April 11 (Sun)).

Children may enter with an adult ticket, but we cannot refund the price difference.

For residents of Japan, the new school grade as of April 1 applies. Please purchase tickets based on the grade the student will enter on April 1, regardless of when the entrance ceremony is held.
For residents outside Japan, ticket categories are based on age rather than school grade. For details, please see the Terms of Use.

Discounts for people with disabilities are not available for any spectator tickets.
However, wheelchair tickets are available for spectators who use wheelchairs. Only wheelchair users may purchase these tickets. For details, please see this page.

There is no ticket exchange. Please be sure to bring the ticket you received when entering.
* In case of loss or forgetting, you cannot enter with just the purchase history.

Tickets cannot be reissued under any circumstances, regardless of the reason (theft, loss, damage).
Please keep your valuable tickets safe until race day and be sure to bring them with you so you do not forget them.

The purchaser can transfer tickets to other attendees by distributing them.
For details, please see Ticket distribution (MobilityStation Official Online Shop).

If the purchaser and their companions enter together, the tickets do not need to be distributed to the companions. If they enter separately, please distribute the tickets in advance.

Recipients must also register for an account. Please log in before accepting your ticket.
You can view received tickets in the recipient’s My Tickets or through the URL in the email sent when the tickets were distributed.
If you see the message “This ticket distribution URL is outdated, so the ticket cannot be displayed” when you open the URL, the recipient may have started the process of redistributing the ticket.
If the “Cancel Distribution” button appears on the recipient’s My Tickets page, click it. This will cancel the redistribution process, and the ticket will appear correctly in the recipient’s My Tickets.

Yes. A ticket that has been received appears as a “Distributed Ticket” in the recipient’s My Tickets. To return it to the purchaser, click the ticket’s “Distribute” button and redistribute it to the purchaser.

Each ticket may be used by only one person during its validity period. It cannot be shared by multiple people during that period.

Even if you change devices or delete your purchase confirmation email, you can view your ticket under My Tickets by logging in to MobilityStation with the account you used to make the purchase. For details, please see ■ How to Display Electronic Tickets on MobilityStation under Important Information About Tickets and Attending the Race.

You can change (upgrade) your reserved seat only if a seat is available in the desired section. Some seat types are not eligible. Please see how to make changes (MobilityStation Official Online Shop).
* Tickets for ages 3 and up can only be upgraded to adult tickets.

This service lets you resell eligible tickets if you can no longer attend after purchasing them through MobilityStation. If your ticket sells, you will receive a refund minus the applicable fees. Please see the fee information here.
For tickets that are not eligible for resale, please see Resale Service in Important Information About Tickets and Attending the Race. For instructions on using the resale service, please see the MobilityStation User Guide.

Please check whether your ticket is eligible for resale. For tickets that are not eligible, please see the Resale Service section of Ticket and Attendance Information.
Only the purchaser can list a transferred ticket for resale. First, you must transfer the ticket back to the purchaser.

If the ticket does not sell by the transaction deadline, your ticket will remain valid and you can use it to enter.
This service does not guarantee that your ticket will sell. You will not receive a payment if it does not sell.

Only the account used to purchase the ticket can upgrade it. If the ticket has already been transferred, transfer it back to the purchaser’s account to upgrade it.

If you have a reserved-seat ticket, please watch the race from the seat shown on your ticket or electronic ticket. If you have a ticket without an assigned seat, such as a West Area ticket or Photographer Area ticket, you may watch from the area designated for your ticket. For details, please see Watching the Race under Ticket and Spectator Information and the information page for each ticket type.

FORMULA 1 JAPANESE GRAND PRIX tickets include admission to Suzuka Circuit and unlimited rides on park attractions, so you do not need to purchase anything separately.

If you have a race ticket, please show it at the entrance gate. Once inside, you do not need to show your ticket to use the attractions.

Reserved-seat ticket holders may also watch the race from the West Area.
Please see Race Viewing under Ticket and Spectator Information.

Outlet seats may have a limited or obstructed view of the track due to fences, pillars, structures, operational vehicles, broadcast equipment, or other obstructions. These seats are sold as outlet seats to reflect these viewing conditions. Before purchasing, please check the view from each outlet seat here.

This ticket is for amateur photographers. You may enter and leave the designated area freely throughout the event. Large telephoto lenses, which are not permitted in general seating areas, may also be used.
* Please use large telephoto lenses only within the photographer-exclusive shooting area, ensuring you do not obstruct the view or movement of other guests.
When taking photos in any viewing area other than the photographer area, please use a camera less than 26 cm in overall length. (Cameras 26 cm or longer are not permitted.)
For information on photography locations, please see here.

These family seats are reserved for guests with children. To purchase them, you need an adult ticket and at least one child ticket.
Children ages 0–2 can watch from a parent or guardian’s lap without a ticket. However, if you use an S Section Family Seat, you must also purchase a ticket for ages 3 through preschool for each child ages 0–2.
These seats are not eligible for seat changes or age-category changes after purchase.

Wheelchair seats are reserved for guests who use wheelchairs. (You cannot use a wheelchair seat without a wheelchair, even if you have a ticket.)
When purchasing a wheelchair ticket, you may also purchase a P1 wheelchair-accessible parking pass, subject to availability.
Up to two caregivers may accompany a wheelchair user in the V1, V2, and B1 seating areas, and up to four in the R seating area. Each caregiver needs a companion admission ticket, which can be purchased when you buy a wheelchair seat ticket.
※Wheelchair seating areas are not eligible for seat changes (upgrades) or resale listings.

There is no general sale of Paddock Passes for the FORMULA 1 JAPANESE GRAND PRIX. (Sales of Inner Track Fan Area Passes are also not available.)

BOX seating is priced per section, so you can use it even if your group is smaller than the maximum capacity. The price remains the same.

It will not be sold in 2027.

F1 Experiences and Champions Club are race-viewing packages with experience programs sold by F1 Experiences. For details on what is included, how to purchase, and terms of use, please visit the official F1 Experiences sales website.

This parking area and parking pass are exclusively for electric vehicles that support external charging via the J1772 standard. Non-EV vehicles cannot use the parking area, even with a parking pass.

5 m × 2.5 m.

Long-size parking passes are not available.
Vehicles that do not fit within a 5 m × 2.5 m parking space cannot park. Purchases are limited to one pass per parking area, so you cannot buy multiple passes to accommodate a larger vehicle.

Your shareholder benefit ticket cannot be used during the FORMULA 1 JAPANESE GRAND PRIX because those dates are excluded. Please purchase a race ticket.

Your shareholder benefit ticket cannot be used during the FORMULA 1 JAPANESE GRAND PRIX because those dates are excluded. Please purchase a race ticket.

After attending the race, you can use the “Furusato Support Tax Donation After Your Visit” program to reduce your effective cost through a tax deduction for your donation. Eligible tickets must be purchased at the regular price through MobilityStation. For details, please see here.
* Tickets listed for resale or successfully resold are not eligible. If even one ticket under a booking number is resold, all tickets under that booking number become ineligible.