SUZUKA CIRCUIT fan club card
Regarding the omission of point allocation for members using the service

Thank you very much for using the SUZUKA CIRCUIT fan club card.
We have discovered that points that should have been awarded based on usage at certain shops within SUZUKA CIRCUIT and the online shop "Mobility Station" for our card members were not awarded for a certain period.
We sincerely apologize for the inconvenience caused to our members.
In response to this matter, we will review our management system and strive to prevent recurrence.
We kindly ask for your continued support of the SUZUKA CIRCUIT fan club card.

Record

①Usage at some shops within SUZUKA CIRCUIT and SUZUKA CIRCUIT PARK

Target Period
Usage from September 4, 2019 to June 4, 2024

Cause
Settings omission due to changes in the registration system

Support
■Members who are active as of August 31, 2024
Points will be awarded based on purchase data for transactions at eligible stores from April 2, 2022, to June 4, 2024.
For usage at eligible stores from September 4, 2019, to April 1, 2022, since purchase data is not available, a uniform 500 points will be granted to those who joined by April 1, 2022, as compensation.
Points will be reflected at the time of billing on November 11, 2024. *Excluding those who have canceled their membership.

■Members who were active from September 4, 2019, to June 4, 2024, and have already canceled their membership
・Since we cannot extract purchase data, please check your receipt or credit card statement at the time of use, and
contact us at the email address below by March 31, 2025.

②Usage at the online shop "Mobility Station (Online Shop)"

Target Period
Usage from December 10, 2023 to August 31, 2024

Cause
Settings omission due to changes in the ticket system and payment processing company

Support
■Members who are active as of August 31, 2024
・Points will be awarded based on purchase data.
Points will be reflected at the time of billing on November 11, 2024. *Excluding those who have canceled their membership.

■Members who were active from December 10, 2023, to August 31, 2024, and have already canceled their membership
・Since we cannot extract purchase data, please check your receipt or credit card statement at the time of use, and
contact us at the email address below by March 31, 2025.